CEONi Ying graduated from the Beijing University of Aeronautics and Astronautics in 1995, and later attained a Master's degree at Cheung Kong Graduate School of Business. He is currently the CEO of FESCO Adecco.
He joined the FESCO Group after graduation and in 2005, was put in charge of managing the entire business as the Deputy General Manager of FESCO Beijing Company. In 2012, Ni Ying was promoted to General Manager of the FESCO Group and took charge of the Human Resource business for all China. Through acquisitions and new start-ups, he established a total of 10 new regional investment companies and a nation-wide service was established. The yearly cash flow of the investment companies increased from 3.8 billion to 40 billion today.
In 2008, Ni Ying selected and trained a young team seconded from Beijing to develop FESCO Shanghai Company. This branch was successful and grew the number of associates from 20,000 to 100,000 within 3 years. The cash flow increased from 300 million to 3 billion.
He was instrumental in the formation of the joint-venture with the Adecco Group, the largest HR services company globally. In 2010, he led FESCO in successful negotiations with the Adecco Group to form the company in Shanghai. In December of the same year, Ni Ying was appointed Managing Director of FESCO Adecco. Since then, the joint venture has become a leading player in the Shanghai market. Experienced and qualified professionals have joined the enterprise which helps to create a new corporate culture - combining the advantages of a state-owned enterprise and a multinational global HR service provider. Additional locations for the joint-venture were successively formed in Zhejiang, Chongqing, Shenzhen, Suzhou and Shaanxi. By the end of 2017, the cash flow of FESCO Adecco surpassed 30 billion RMB.
The company ranked number 9 for the top 100 High-end Service Enterprises in Huangpu district. It was also given the award for the Best Emerging Market Company by the Adecco Group. FESCO Adecco now serves more than 1,000,000 associates and 12,000 Chinese-foreign enterprises in China.
Ni Ying holds the position of vice-president for the Shanghai Human Resources Consulting Association. He was also given the Huangpu district “Autonomous and Innovative Talent Leader”, “Man of the Year”, District CPPCC member, Asia Pacific Human Resources Service “Leader” Awards.
CFOMindy Zheng earned her bachelor’s degree in Economics from Shanghai University of Finance and Economics and is a fellow member of ACCA and a member of CICPA.
She began her career in 1996 at W.R. Grace China Ltd., a US specialty chemical company, where she rose to the position of Accounting Manager for China operation. After that, she served as Finance Manager of Deloitte Consulting Co., Ltd. , directing controllership activities.
Mindy Zheng has been Adecco’s Head of Finance China from September 2005 to December 2012, and has been responsible for financial management to support the growth of business in China. She joined FESCO Adecco and served as Deputy General Manager in January 2011. In January of 2014, she became the CFO and directing all activities in Finance, Information Technology, Legal, Quality Assurance and Procurement related matters, to support the rapid development of company business.
COOKen Zhou graduated from Sales and Marketing of Nankai University with a bachelor degree. In 2012, Ken joined FESCO Adecco Chongqing as General Manager, and he was appointed COO in August 2017, in charge of the business development of FESCO Adecco.
Before Ken joined FESCO Adecco, he has worked for Lenovo Group and Sony China. Ken has rich experience in management and customer service. He led the FESCO Adecco Chongqing from scratch and grew rapidly on an annual basis. In 2014 and 2015, FESCO Adecco Chongqing won the title of "Chongqing Top 10 Human Resources Service Organization”.
Ken is committed to creating progressive, innovative, passionate, energetic team. He provides career growth channel for each partner in the team and combines their experience to give detailed guidelines, with the concept of healthy life and happy work, helps every partner to achieve the development in ability and career. Ken will help FESCO Adecco achieve a new peak as the business leader.
Deputy GMKang Yi joined FESCO Adecco in 2005 and was appointed as the customer service manager in 2008, customer service director in 2009. From January 2010 to December 2011, she managed both operation department and national business department. In 2012, she was appointed as the general manager of customer service. In 2012, she managed also Benefit Outsourcing Business Unit and she was assigned to manage E-commerce Department in 2013 as well.
In 2006, Kang Yi established the customer service team. In 2008, she introduced the customer service trainee system to ensure the professionalism of the service employees. In 2011, she separated the customer service team to different industries and introduced systems such as separate positions to improve the service management. In 2013, she focused on the improvement of the employee satisfaction and established a service platform that only belongs to the employees—Employee Shared Service Center. The improvement of the service quality brought FESCO Adecco an increase of revenue. During the 11 years of Kang Yi managing customers service team, the number of service staff increased from 20,000 to 1,200,000; the number of clients increased from 150 to 13,000; the annual revenue increase with a CAGR of 37%.
Kang Yi contributed her soul into the charity as well. Every year she goes to the poor areas of China with the management team to donate and help those people who need support. She never missed one event of Win4Youth no matter it’s too hot or raining. She encourages and insists the social responsibility during the development of the company and practices in the charity herself.
Deputy GMLeon Lin, who graduated from Jilin University of Certified Public Accountant, joined FESCO Adecco in August 2014. He served as the Deputy General Manager of the company, leading Employee Benefit Business Unit.
Leon has over 20 years’ rich management experience in finance and insurance field, by serving as Project Manager, General Manager and Managing Director in leading national comprehensive financial service group and leading international risk management consulting group. He has made significant contributions and achievements in various fields including sales management, process reengineering, strategic planning and business model innovation. Leon managed various modules from the front end to the back end. He adepts at integrating data, technology and resource, establishing strategy model with foresight, diversity and market competitiveness. His mindset with disruptive innovation helped him to create business opportunities.
Leon Lin commits himself in creating a striving, innovative and energetic team. Under the leadership of Leon, FESCO Adecco welcomes new business models and business growth. His team launched the first one-stop self-selection benefit platform in China -- FAFULI, which integrates health management, risk protection, self-service,etc. FAFULI truly achieves offline to online services transition, and provides one-stop benefit management solutions for enterprises.
Deputy GMJane Cai graduated from Tongji University Accounting major, and then attained Executive Master of Business Administration degree at Fudan University. Jane entered FESCO Adecco in 2005 and was appointed as HR & Administrative Director in 2010. In 2016, She was promoted to be Deputy General Manager and would still be the Deputy Party Secretary and Labor Union Chairman of FESCO Adecco Shanghai. Meanwhile, Jane will be in charge of HR management affairs of FESCO Adecco China.
In the years of management work, Jane’s attention and care extend to every employee. No matter the company events or daily employee care activities, She always aims to help our employees to get their “better career, better development” by adhering to “better work, better life” company vision.
Jane is constantly working on constructing efficient practical human resource management platform from strategic height. While doing echelon human resource construction, she helped build preeminent FESCO Adecco employer brand, established a scientific assessment and incentive system, maximum inspired talents potential and assembled excellent team. What’s more, she attached great importance to shape excellent company culture, propel company change and innovation, thus to make sure business development and human resource efficiency promotion.
Deputy GMAlice Wu, graduated from Shanghai Jiao Tong University in 2004, now serves as Deputy General Manager of FESCO Adecco and General Manager of FA Talent.
After Alice joined FESCO Adecco in Aug.2006, she successfully led Sales Dept., Recruiting Dept., and BPO Dept. with outstanding performance. Since 2009, Alice and her team have overfulfilled company’s business targets for eight successive years. In 2016, FESCO Adecco awarded the “Highest Profit and Fastest Development Department” prize to the team Alice led. Alice was promoted to Deputy General Manager of FESCO Adecco in April.2017, in charge of General Staffing Center. In 2018, her team achieved high profitability growth in General Staffing Outsourcing business.
Since February.2019, Alice serves as General Manager for FESCO Adecco’s subsidiary FA Talent, responsible for introducing innovative business model that contributes to performance growth to the brand and FESCO Adecco as a whole. FA Talent is a specialized brand under FESCO Adecco, focusing on Talent Acquisition, Recruitment Process Outsourcing, Overseas Service, Campus Service and etc. in Shanghai, Beijing, Guangzhou, Chengdu and Suzhou.
Deputy GMLilian Tang was graduated from Shanghai University, and got MBA from Manchester Business School. She joined FESCO Shanghai branch in May 2007 and was promoted to Deputy General Manager in May 2018, in charge of Human Resource Services (HRS).
Lilian was responsible for customer service delivery, team management and operation optimization during her work in HRS. She managed to set up standardized service team and process so as to provide high-quality and efficient services. From 2015, she focused on improving service response and team efficiency by service segmentation and process integration. In 2016, she became the director of Shared Service Center to provide timely and effective service support for front-office agents. In 2017, she launched the online and visual management, and set up a new mode of business operation.
Lilian boasts rich experience in human resource service industry with unique views on market, user behavior analysis, products and customer management system. While improving the overall team efficiency, she also paid attention to develop and retain talents, and got get the honor of excellent manager in FESCO Adecco for several times. In the future, she and her team will continue to explore and pursue excellence as well as innovation, so as to provide a comprehensive, reliable, accurate and professional one-stop service for customers.