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Business Process Outsourcing service (BPO)
Background Introduction
 
A well-known clothing group needed a sales strategy adjustment due to the new labor outsourcing regulation. FESCO Adecco provided store management outsourcing cooperation with this group covering store shopping guide in 260 cities and over 30 shops of the brand. 
 
Client’s Requirement
 
Before utilizing our outsourcing services, the client’s stores had 10% of fake headcounts and 15% of position vacancy. The display standard of the store was not standard enough and the sales in the store did not have sufficient skills. The client was responsible for all employer’s responsibilities and risks. 
 
FESCO Adecco Solutions
 
Provided BPO services to help the client create a perfect POS terminal. The client improved their ability of execute and solved sales problems through our solutions of recruitment, training, HR management, business management, quality inspection and solving the position vacancy, HR risk, material management and promotion events etc. 
 
Value brought by the BPO service of FESCO Adecco
 
■ Fake headcount: 0%
■ Store vacancy controlled lower than 5%
■ The client is not responsible for any employer’s responsibility 
■ Regular store display standard check provided for supporting the client’s store management
■ Regular sales skill training by directors to improve the staff’s sales ability





 

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